Hello everyone! I don’t usually write reviews but definitely had to come on and share my great experience with Lyla and Ryan. They were quick to set up a time to view a rental, prompt with answering all my questions (I had a lot), and handled all my personal information with care. I definitely wanted to make sure everything was legitimate and had receipts for reserving a house and sending a deposit which they provided. I would definitely recommend them and plan to use them again in the future.
Lyla's team is very professional and helpful. They are very responsive and can help to deal with lmarket invesitication, listing, applicants screening, workers and contractor handling to prepare the property ready for tenants to move-in; This house is new build home and builder completed the project in rush. There are several items needs to be fixed after final walk-through. Lyla has very good relationship with the builder and get got timely helps from them to get things solved. Lyla's team also helped me to order and install the appliances. The charge as PM is very reasonable and worthy. I would definitely ask Lyla to help me on other property management and recommend to my friends.
Any time if the tenants have issues, Lyla always followed up in a timely manner. The tenants found pest in the house last month. After Lyla got contacted by the tenants, she helped to find the pest control company and scheduled a pest control visit and follow-ups with tenants.